FREE USPS 5-7 DAY PRIORITY SHIPPING ON ALL US ORDERS!

Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.

Shipping Rates & Delivery

Services:

Standard Shipping

• Cost: Free
• Delivery Time: 5-7 Business Days

2-Day Shipping

• Cost: $12.00
• Delivery Time: 2 Business Days

Arrival time is an estimate and unfortunately, cannot be guaranteed. Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday. Due to possible credit card verification, your order may be subject to a delayed shipping date.

Overnight Shipping

Orders placed for overnight service before 1:00 PM PST will ship out the same day and will arrive the following day (excluding holidays and weekends.) Please note: at this time Saturday delivery is not available.

Hawaii, Alaska, PO Boxes, APO/FPO & U.S Territories

We accept orders shipped to PO boxes and APO/FPO or U.S. territories.  Orders shipped to these addresses must be sent via USPS Priority Mail service.

If you have an account please login first and then follow the directions below:

When signed in to your account, click on ‘MY BURD’ at the top left hand corner of the site. Below several different options will appear. Click on ‘MY ORDERS’ to see the status of past and current orders that you have placed with us.

If you have an account please login first and then follow the directions below:

When signed in to your account, click on ‘MY BURD’ at the top left hand corner of the site. Below several different options will appear. Click on ‘MY ORDERS’ to see the status of past and current orders that you have placed with us.

Unfortunately, we are not able to change out the items in an order once the order has been placed. We can however cancel an order at any point before it ships out. You can then place a new order for the correct product. To cancel an item you can log in to your purchase history and click the cancel button, or contact our customer service team with your request.

If you have an account please login first and then follow the directions below:

When signed in to your account, click on ‘MY BURD’ at the top left hand corner of the site. Below several different options will appear. Click on ‘MY ORDERS’ to see the status of past and current orders that you have placed with us.

All orders must be submitted by noon (12:00 pm) PST in order to ship the same day. If the order is placed after noon, it will likely ship out the next business day.

Pre-orders are orders for items that are not in stock currently but that are expected to be available for purchase at a later date. If you submit a pre-order, the item will be reserved for you and mailed out to you as soon as the shipment reaches our warehouse. You will not be billed for the item until it ships. We will send you an email at the time of shipment as well.

Once you complete the order it will be divided into two orders. Any in-stock items will ship out immediately and the pre-order items will ship once the items arrive in our warehouse. You will receive a confirmation email notifying you the pre-order has arrived and is ready to ship out. You will only be charged once for shipping (if applicable).

Unfortunately, we are not able to change out the items in an order once the order has been placed. We can however cancel an order at any point before it ships out. You can then place a new order for the correct product. To cancel an item you can log in to your purchase history and click the cancel button, or contact our customer service team with your request.

Gift receipts are complimentary and available with any order. Gift-wrap is available for an additional $5 per order. BURD will package the order in a gift box with bow and include a personalized card.

FREE INTERNATIONAL SHIPPING ON ORDERS $75

Offer valid for international orders totaling $75 or more in US dollars before taxes or any fees, and only for customers shipping to an address outside of the United States. Packages will ship for FREE using Standard Shipping service (as detailed below).

Delivery Rates & Services

Below are the delivery methods available with estimated arrival time (view list of countries we ship to below):

Standard Shipping:

• Cost: $10.00
• Delivery Time: 2-3 Weeks

Express Shipping:

• Cost: $29.00
• Delivery Time: 3-5 Business Days

*Please note that these are estimated delivery times only, therefore BURDLIFE is not guaranteeing delivery dates.

• Albania
• Algeria
• Angola
• Anguilla
• Antigua and Barbuda
• Argentina
• Armenia
• Aruba
• Australia
• Austria
• Azerbaijan
• Bahamas
• Bahrain
• Bangladesh
• Barbados
• Belarus
• Belgium
• Belize
• Benin
• Bermuda
• Bolivia
• Bosnia and Herzegovina
• Botswana
• Brazil
• Brunei Darussalam
• Bulgaria
• Burkina Faso
• Burundi
• Cambodia
• Cameroon
• Canada
• Cape Verde
• Cayman Islands
• Central African Republic
• Chile
• China
• Colombia
• Costa Rica
• Cote d’Ivoire
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Djibouti
• Dominica
• Dominican Republic
• Ecuador
• Egypt
• El Salvador
• Estonia
• Ethiopia
• Falkland Islands (Malvinas)
• Faroe Islands
• Fiji
• Finland
• France
• French Guiana
• Gabon
• Georgia
• Germany
• Ghana
• Greece
• Greenland
• Grenada
• Guadeloupe
• Guam
• Guatemala
• Guinea
• Guinea-Bissau
• Guyana
• Haiti
• Honduras
• Hong Kong
• Hungary
• Iceland
• India
• Indonesia
• Iraq
• Ireland
• Israel
• Italy
• Jamaica
• Japan
• Jordan
• Kazakhstan
• Kenya
• Korea
• Republic of South Korea
• Kuwait
• Kyrgyzstan
• Latvia
• Lebanon
• Lesotho
• Liberia
• Libya
• Liechtenstein
• Lithuania
• Luxembourg
• Macedonia
• Madagascar
• Malawi
• Malaysia
• Mali
• Malta
• Martinique
• Mauritania
• Mauritius
• Mayotte
• Mexico
• Monaco
• Mongolia
• Morocco
• Mozambique
• Namibia
• Nepal
• Netherlands
• Netherlands Antilles
• New Caledonia
• New Zealand
• Nicaragua
• Niger
• Niue
• Norway
• Oman
• Pakistan
• Panama
• Papua New Guinea
• Paraguay
• Peru
• Philippines
• Poland
• Portugal
• Puerto Rico
• Qatar
• Reunion
• Romania
• Russian Federation
• San Marino
• Saudi Arabia
• Senegal
• Serbia
• Singapore
• Slovakia
• Slovenia
• Solomon Islands
• South Africa
• Spain
• Sri Lanka
• Suriname
• Swaziland
• Sweden
• Switzerland
• Taiwan
• Tajikistan
• Tanzania, United Republic of
• Thailand
• Togo
• Tonga
• Trinidad and Tobago
• Tunisia
• Turkey
• Turks and Caicos Islands
• Uganda
• Ukraine
• United Arab Emirates
• United Kingdom
• Uruguay
• Uzbekistan
• Venezuela
• Vietnam
• Virgin Islands, U.S.
• Yemen
• Zambia
• Zimbabwe

All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, “duties and taxes unpaid”, and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, you must pay them in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by BURDLIFE.Customs authorities require that we state the value of your order directly on your package(s).

Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

All prices listed on our site are in US dollars, and charged to your credit card in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate. To get an estimate of the current rate, check out the link below:

XE.com – Foreign Exchange Rate Calculator(Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.)